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Resource Library

The Resource Library reflects the interests and experience of our members.  The Computer Group makes no endorsements and assumes no responsibility for any loss, damage, or liability you may incur in the use of the materials presented here.  Any use of the materials is at your own risk.

Some items could appear in several categories.  Use CTRL-F to "Find" your Subject.  Example: Search for the word FREE.


If a web link doesn't work,
please notify Jim Harris by eMail at JHarris1502@gmail.com for maintenance.

Go To Tips Page

COF - Glossary of Computer Terms

> > Gmail User Guide < <

Go To Library Updates
- Tips Table of Contents -
A. Browsers
  1. Internet Explorer
  2. Edge
  3. Google Chrome
  4. Firefox
B. Desktop
C. Download Video Files
D. Files and Folders
E. Microsoft Office
F. Printers
G. Skype for Windows
- - - Library Table of Contents - - -
A. Computer Security
B. Computer Training
C. eMail
D. General Interest
E. Graphics
F. Hardware
G. Icons
H. Internet from Comcast
H2. Internet after Comcast
I. Oak Crest Village Documents
J. Privacy
K. Searching
L. Social Networking
M. Software Financial
N. Software Free
O. Software To Purchase
P. Troubleshooting and Neat Stuff
Q. Viewers
R. Windows XP
S. Windows Vista
T. Windows 7
U. Windows 8 and 8.1
V. Windows 10
W. Windows Operating Systems - All

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Agenda for next COF Meeting
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Topic Item # Link / Description
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Computer Security
Computer Security
Computer Security
Computer Security
Computer Security
1 https://www.pcmag.com/article2/0,2817,2369749,00.asp
The Best Security Suites for 2017:
PC Magazine © article reviews many 2017 security suites.  To find out which will keep you safe and which to avoid click on the link above.
2 https://www.pcmag.com/article2/0,2817,2372364,00.asp
The Best Antivirus Protection of 2017:
PC Magazine © A review of the best (and worst) premium and free antivirus applications so that you can pick the right one for your needs-because, make no mistake: you need AV.
3 Paul Moxley: Malware Viruses Spyware etc.
Paul Moxley: Virus Protection Presentation - 2010: Malware, Viruses, Spyware, etc.
Above is the handout that Paul distributed at the Computer Owners' Forum.  It covers the definition and types of malware, viruses, worms, adware, spyware, hijackers, toolbars and dialers.
4 Paul Moxley: Watch Out for Fake Protection Programs
Paul Moxley: Watch Out for Fake Protection Programs
Recently, there has been an increase in "scare ware" rogue anti-virus alerts. They claim to remove bogus virus infections found on a computer running Microsoft Windows, if a user purchases the full version of the software. The infections they mention are false, and in fact the warning comes from the true infection itself (usually a Trojan horse).
5 https://www.pcmag.com/article2/0,2817,2471768,00.asp
AVG AntiVirus Free 2017:
AVG offers a free antivirus utility used by millions and a full line of commercial security products. The current free release, AVG AntiVirus Free 2017, now includes all of the virus-fighting features found in the company's full suite. In fact, it includes features not commonly found in commercial standalone antivirus tools, let alone free ones.
An article from PC Magazine. Follow this link to view the article.
6 Download a free copy of Malwarebytes Anti-Malware Software
Malwarebytes' Anti-Malware is a high performance anti-malware application that thoroughly removes even the most advanced malware and spyware. With one of the fastest, most effective quick scans and malware removal capabilities on the market, this program is the perfect addition to your PC's defenses.

Malwarebytes Installation Instructions

Malwarebytes User Guide

If you have "Spyware" or "Ad-Aware" programs installed on your computer they are known to have problems with Norton.  Instead of using these two programs the Computer Group recommends you remove the two programs and download and install “Malwarebytes Anti-Malware”.
During January, 2017, Malwarebytes' Anti-Malware software was the most popular Spyware Remover download at "www.cnet.com".
7 http://www.pcmag.com/article2/0,2817,2379663,00.asp
Viruses, Spyware, and Malware: What's the Difference?
Definitions and Behavior for the following: virus, worms, trojan horse, spyware, adware, rootkit, bot infestation, malware and malware dropper, ransomware and scareware.
8 Overview:
http://securitywatch.pcmag.com/web-services/302467-turn-on-two-factor-authentication-on-sites-you-use


Details:
http://www.cnet.com/how-to/how-to-enable-two-factor-authentication-on-popular-sites
It's increasingly clear that just passwords, no matter how complex and long, are no longer enough.  If someone obtains your password, by a keylogger, phishing, looking over your shoulder, finding out it has been reused on insecure sites, or just brute-forcing it, there is nothing keeping that person out of your account.  Turning on two-factor authentication throws up barriers to intruders to prevent access even if they have the password.
9 http://www.oakcg.org/Archive/Sunpaper-Renewal-Notice-2014-11-17.ppt
Baltimore Sunpaper Renewal Notice Scam:
Beware!  This PowerPoint presentation is an example of an email scam received by an Oak Crest resident.
10 http://www.pcmag.com/article2/0,2817,2472998,00.asp
The First 3 Things You Must Do if Your Identity is Stolen:
  1. Place a Fraud Alert
  2. Order Credit Reports
  3. File an Identity Theft Report
Identity theft is a serious violation of your privacy, and it can have serious consequences.  The sooner you act, the better.
11 How to Remove Malware From Your PC
Use antivirus software!  An up-to-date review of what you should do to protect your PC.
12 http://www.oakcg.org/Archive/Password-Security.pdf

Password Security Slide Show
A Discussion of Password management, password recovery options, Last Pass, security questions , recording passwords, cloud recovery, grouping in folders, required changes.
13 12 Simple Things You Can Do to Be More Secure Online
Follow these easy tips to protect the security of your devices, your data, your internet traffic, and your identity.
14 How to Back-Up Your Computer
Backing Up your Computer:  A discussion from the June 18, 2018, COF meeting.  During the meeting a survey was conducted for "what people use to back-up their data".  Do you use an external hard drive; a paid for back-up system, example: Carbonite; something in the "Cloud" (which one?); something from Microsoft, nothing at all.  Audience participation is encouraged.  Please give us your thoughts and ideas on the subject.  Come help one another with your suggestions.
15 EU - GDPR (General Data Protection Regulation)
It is your data - take control within the EU.  One set of rules for the whole of the EU.  The right to know who is processing what, and why.
16 Google Chrome to Warn You About Shady Subscription Pages
Google says 'millions' of Chrome users encounter these shady pages every month.
'The page ahead may try to charge you money,' the warning will read.
'These charges could be one-time or recurring and may not be obvious.'
17 FCC to Carriers: Adopt Anti-Robocall System by 2019 or Else.
FCC Chairman Ajit Pai has a message for mobile carriers: help stop scam robocalls or face possible action from the commission.

On Monday 11/05/2018, Pai sent letters to 14 companies—including AT&T, Sprint and Verizon—that discussed their efforts to detect telephone call spoofing, a tactic scammers use to trick you into answering your phone.

Pai pushed the carriers to quickly adopt an authentication system that can differentiate between legit phone calls and spoofed ones.  "I am calling on those falling behind to catch up," he said in a statement.  "If it does not appear that this system is on track to get up and running next year, then we will take action to make sure that it does."
18 Best-Password-Practices.pdf
Carry out these 12 password best practices to outwit hackers nearly every time.
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Computer Training
Computer Training
Computer Training
Computer Training
Computer Training
1 Jump to OCV Computer Group Training for:  Starter
Covered Items:
Playing Solitaire; Keyboard Exercise; Desktop Exercise; Creating a New Microsoft Word Document; Create an Email Account; Read, Send, Print Emails; Email Address Book and Attachments; Search the Web for Information
Responsibilities, Guidelines, Library, Skills, Review, Home Use
2 Jump to OCV Computer Group Training for:  Intermediate
Covered Items:
Create Documents, Copy and Paste Text, Print Documents; Edit Documents, Save to Folders; Personal Folder, Copy, Move, Delete Documents; Run Applications, Search for Files;
Folders, Files, Their Names and Extensions - Full Text Format;
Folders, Files, Their Names and Extensions - Outline Format;
Send and Save Email Attachments (Google Mail); Final Review; Learn What Computers Do; PowerPoint Introduction
3 Jump to OCV Computer Group Training for:  Word Processing Class
Covered Items:
Microsoft Word
4 Jump to OCV Computer Group Training for:  Spread Sheet Class
Covered Items:
Microsoft Excel
5 Jump to OCV Computer Group Training for:  Desktop Publishing Class
Covered Items:
Photo Workshop; Desktop Publishing; Greeting Cards; Business Cards; Stationery; Signs and Posters; Return Labels
6 Jump to OCV Computer Group Training for:
            Hyper Text Markup Language (HTML) Class
Covered Items:
Lessons; Exercises; Sample Code
7 Jump to OCV Computer Group Training for:  Miscellaneous
Covered Items:
Photo Editing; Scanning Into Print Shop; PowerPoint; Using Scanners; Burning CDs
8 https://www.gcflearnfree.org/topics
Site: www.gcflearnfree.org Topics
The Goodwill Community Foundation organization provides excellent training materials dealing with computers and other subjects.  You will need to sign up, create your own account with a password.  You will then be able to monitor your progress, see your improvement on repeat exercises and branch out to other topics.
The web site has undergone a big makeover with interactive capabilities and added video clips.

Some of the available Topics are:
  1. Computer Basics
  2. Email Basics
  3. Gmail
  4. Internet Basics covering different Browers
  5. Windows 98
  6. Windows XP
  7. Windows 7
  8. Windows 8 / 8.1
  9. Windows 10
  10. Microsoft Office (Versions 2000 through 2016)
  11. Microsoft Word
  12. Microsoft Excel
  13. Microsoft PowerPoint
  14. Microsoft Access
  15. Microsoft Publisher
  16. Microsoft Outlook
  17. Using the Cloud
9 Jump to OCV Computer Group Training for:
           
Testing Code: 404 (Web Page Not Found)
Covered Items:
When you click on this link, you will be taken to the "Web Page Not Found" practice screen.

If you use eMail Client Software such as Thunderbird, all you need to do is left click on the link to create the eMail.

If you are NOT using eMail Client Software you can use this screen to practice sending an email by right clicking and Copy Shortcut. Login to you web based email page and Paste/Edit to create an email message requesting a broken link be fixed.  Please make sure you add a comment in the email body saying this email is for practice.
10 Who Am I?  What is My User Profile Name?
How to Find Your User Profile Name?
This is information you will need to backup your computer data.
11 Save-Chrome-and-Desktop-Favorites.pdf
Save Chrome and Desktop Favorites, and new Chrome Home page.
12 Windows-Hot-Keys_What-Are-They_and_How-To-Use-Them.pdf
Windows Hot Keys.  What are they and how to use them.
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eMail
eMail
eMail
1 http://www.pcmag.com/article2/0,2817,2344692,00.asp
25 Golden Rules of eMail
Electronic mail is older than tweets, blogs, SMS texts—older even than the entire Internet. Why is it so many people still don't get it right? Find out by clicking on the link above.  If that does not work, copy and paste it into the address bar of your browser.
2 Sign up for a Yahoo account
Click on the phrase "Yahoo Registration page"
3 Fake eMail Scam Asking for Money
An Example of a fake eMail asking for money:
When reading the document, note the sentence structure. Probably written by someone using English as a second language.

Examples:
  1. Missing spaces before and after commas and periods.
  2. Words not capitalized at the beginning of a sentence.
  3. Word "i" not capitalized.
  4. Missing periods at the end of a sentence.
  5. Phrase, "not helping issues at all" in the second paragraph doesn't flow correctly.
4 How to Export an Email Address Book to a CSV File
How to Edit a CSV File With Excel Prior to Importing to Your Email Address Book
How to Import a CSV File to a New Email Address Book
Sample CSV Data File: From_Comcast_net_52_rows.csv
How to Export, Clean and Import a Comma Separated Value File (CSV) to Create an eMail Address Book:

The three articles above include a step-by-step process to perform the following:
  1. Export an existing eMail Address Book to a CSV file.
  2. Clean a CSV file with an Excel spreadsheet.
  3. Create a new eMail Address Book by Importing the clean CSV file.
  4. (A sample CSV file is provided to accompany the three articles.)
5 Broken Web Links Inside eMails
During the January 20, 2014, Computer Owners' Forum meeting, someone asked a question about a problem with nonworking web links received inside an email.  This document explains solutions to the problem and gives some background on how email web links work.
6 How Do I Create a Gmail Trash Filter
Delete unwanted Gmail by creating a filter.  Never again will you have to delete those annoying advertising emails.
7 How Do I Create a Yahoo Trash Filter
Delete unwanted Yahoo eMail by creating a filter.  Never again will you have to delete those annoying advertising emails.
8 How Do I Create an AOL Trash Filter
Delete unwanted AOL eMail by creating a filter.  Never again will you have to delete those annoying advertising emails.
9 How-To-Install-The-New-Version-Of-Gmail.pdf
Google released a new version of Gmail in April 2018.
10 Why-Does-My-Deleted-Gmail-Come-Back.pdf
Have you ever deleted an email from your Gmail Inbox to have it reappear seconds later?
11 How-to-Magnify-Chrome-and-Gmail-For-Better-Vision.pdf
How to Magnify Chrome and Gmail For Better Vision?  Use the Chrome Zoom feature.
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General Interest
General Interest
1 Baltimore Sun Technology Article
Baltimore Sun Technology:
A review of various television/computer viewing options available from different vendors. An example of covered items: Rent TV shows and movies from the likes of iTunes, Netflix, Apple TV, Roku.com and Boxee Box from D-Link.
2 http://www.guardian.co.uk/technology/2011/jun/06/cloud-computing-apple
What is the "Cloud" ?
Once, you would do your work on your personal computer and save it onto your hard drive. And there it would sit, accessible only to you (and maybe a few other select users on a local network), and could only be manipulated (edited) if you had the right software on your device. The cloud overcomes this limitation - all you need is connectivity (pretty much universal, with the internet), and a cloud provider (a company that facilitates access to the cloud or their data servers). This means that any computer which is connected to the internet (including mobile devices such as smartphones and tablets) is connected to all the same applications and files. In terms of online storage, it creates better conditions for collaborative work; for example, a change made to a Word document would be available to users on different computers because the information is synchronised across all computers. The need for carrying around physical storage devices is eliminated. Hundreds of millions of us already use the cloud everyday, to share photographs, music and video clips. It is, like love, all around. The cloud signals, by and large, the end of "stuff".
3 Google-Cloud-and-Google-Drive.pdf
Google Cloud and Google Drive.  What are they?
4 WorldWide-Browser-Market-Share-December-2018.pdf
WorldWide browser market share for Chrome, Apple Safari, China UC Browser, Firefox, Internet Explorer and Microsoft Edge.
5 COF-Survey-Results-2019-02-18.pdf
COF Survey Results - Computer Usage - 02/18/2019
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Graphics
1 http://www.pcmag.com/article2/0,1759,1524487,00.asp
Guide to Graphics Formats:
Above is a link to an article on this subject in PC Magazine. Click on the link, or if that does not work, copy and paste the link into the address field of you web browser.
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Hardware
1 New-PC-Selections-2011-09-18.ppt
Frank Chen's 1st PowerPoint Presentation for Selecting a New PC:
Frank's presentation summarizes all aspects of purchasing a new PC. It covers computer Operating System types, PC vendors, PC hardware and stores where PC's can be purchased locally or on-line; plus much more.
2 COF - Computer Electrical Connections
Jim Harris' PowerPoint Presentation for electrically connecting your PC hardware:
Jim's presentation suggests various methods for electrically connecting your PC hardware to a surge protector.
3 Improve Vision - Make the Mouse Darker and Larger
Improve your vision by making the Mouse darker and larger.
4 How-to-Magnify-Your-Screen-For-Better-Vision.pdf
How to Magnify Your Screen For Better Vision.
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Icons
1 Right click on the following link: = = = > > >  Desktop Icon for www.oakcg.org web site
Save and Install Desktop Icon:
Right click on the link above and save the icon file to a folder on your PC. Make sure you write down the file location so you can find the file later.

For a detailed description of how to use this icon please click on the following "Tips" link.

Installation Instructions

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Internet from Comcast
Internet from Comcast
Internet from Comcast
1
http://speedtest.comcast.net

http://my.verizon.com/services/speedtest

http://www.speakeasy.net/speedtest

http://www.testmy.net/results

http://reviews.cnet.com/internet-speed-test

The above links provide a powerful broadband speed test that will test your internet, calculate your transfer rate and output accurate, reliable and easy to understand results. The second, third and fourth links belong to a third party and are not affiliated with your Internet service provider, so these speed test results are unbiased.  These links offer the ability to automatically test upload and download internet speed.

Why should I test my speed?  Make sure you're getting what you pay for.  Use these speed tests if you feel your connection slow down or are curious to see how your internet is performing.

Comcast Internet Speed Test Results from Web Site:  http://speedtest.comcast.net   Monday, March 09, 2015

Definition: Mbps = Million bits per second (divide by 10 to get characters per seconds)
4 Mbps = 400,000 characters per seconds

Click on the Washington, DC, icon

Comcast Internet Speed Test - Washington DC Site

- - - Results - - -

Comcast Internet Speed Test - Results
2 Using the Command Line Utility to Display "ipconfig" Data
How to Use 'ipconfig' To Display Your Current TCP/IP Settings:

Click on the following link for an example of ipconfig display:

cmd-ipconfig-2012-03-17.txt
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Internet After Comcast
Internet After Comcast
Internet After Comcast
Internet After Comcast
Internet After Comcast
Internet After Comcast
Internet After Comcast
Internet After Comcast
1 OCV-Connect-Mtg-on-5-22-14-Review.ppt
A PowerPoint presentation covering the first Oak Crest Connect meeting on May 22, 2014
This review covers questions and answers from the meeting with Hans Keller, Vice President of Erickson Corporate Information Technology.
2 Part #1: How to Create a New Gmail Account
(Will jump to Docs page. Click on the link for Exercise #5.)


Part#2: Transferring Your Inbox and Address Book from Comcast to Gmail
Step-by-Step directions are given to create a new Gmail account and to transfer your Inbox and Address Book from Comcast to Gmail.
3 Gmail eMail Limits
The following are some of the Gmail eMail Limits:
  1. Maximum of  99 recipients per eMail (plus the "To" address equals 100).
  2. Maximum of 500 recipients per day.
  3. Maximum of 25 MB per eMail.
4 Export Import Browser Favorites From IE etc.
How to Export / Import Internet favorites between Internet Explorer, Microsoft Edge and Google Chrome browers.
5 Internet-Browser-How-to-Manage-Favorites.pdf
How to manage Internet Favorites & Bookmarks for Internet Explorer, Microsoft Edge and Google Chrome browers.
6 How-To-Manage-Google-Chrome-Bookmarks.pdf
How to manage Google Chrome Bookmarks?
7 Importing-and-Exporting-Bookmarks-To-and-From-the-Chrome-Browser.pdf
Importing and Exporting Bookmarks to and From the Chrome Browser
8 How-To-Add-An-IE-And-Microsoft-Edge-Icon-To-Your-Desktop.pdf
How to add an IE and Microsoft Edge Icon to Your Desktop.
9 How-To-Add-Chrome-Icons-For-Email-And-Oakcg-Org-To-Your-Desktop.pdf
How to Add Chrome Icons for Email and www.oakcg.org to Your Desktop.
10 http://www.oakcg.org/Archive/COF-Meeting-2017-01-16.pdf

COF Meeting 2017-01-16 Slide Show
This is the COF PowerPoint presentation from the 01-16-2017 meeting.  It covers the following:
  1. Gmail user tips.
11 http://www.oakcg.org/Archive/COF-Meeting-2017-02-20.pdf

COF Meeting 2017-02-20 Slide Show
This is the COF PowerPoint presentation from the 02-20-2017 meeting.  It covers the following:
  1. Anti-Virus software
  2. Hewlett-Packard (HP) notices about remanufactured ink cartridges.
  3. Malwarebytes: what is it and how to use it?
12 http://www.oakcg.org/Archive/COF-Meeting-2017-03-20.pdf

COF Meeting 2017-03-20 Slide Show
This is the COF PowerPoint presentation from the 03-20-2017 meeting.  It covers the following:
  1. Coming changes to the 8 student computers in the Crestview Computer Lab.
  2. How to back-up Files & Folders to a flash drive or an external drive.
13 http://www.oakcg.org/Archive/COF-Meeting-2017-04-17.pdf

COF Meeting 2017-04-17 Slide Show
This is the COF PowerPoint presentation from the 04-17-2017 meeting.  It covers the following:
  1. Discussion: Exporting and Importing browser favorites from IE to Google Chrome, Firefox or Edge.  The discussion covered how to save your Favorites prior to buying a new computer system.

  2. Discussion: Restore Points?  What are they, how to create them and how to use them to recover your Operating System.  System Restore helps you restore your computer's system files to an earlier point in time.
14 http://www.oakcg.org/Archive/COF-Meeting-2017-05-15.pdf

COF Meeting 2017-05-15 Slide Show
This is the COF PowerPoint presentation from the 05-15-2017 meeting.  It covers the following:
  1. Discussion: Password management, password recovery options, Last Pass, security questions , recording passwords, cloud recovery, grouping in folders, required changes.

  2. Discussion Continued: Email Filters in Yahoo, Gmail and AOL.
15 http://www.oakcg.org/Archive/COF-Meeting-2017-06-19.pdf

COF Meeting 2017-06-19 Slide Show
This is the COF PowerPoint presentation from the 06-19-2017 meeting.  It covers the following:
  • Discussion: Gmail questions, update on changes to the Computer Lab, Windows 10 Control Panel, AVG Ant-Virus Pop-Ups, Silverlight and Malwarebytes.
16 http://www.oakcg.org/Archive/COF-Meeting-2017-09-18.pdf

COF Meeting 2017-09-18 Slide Show
This is the COF PowerPoint presentation from the 09-18-2017 meeting.  It covers the following:
  • Discussion: Update on Kiosk changes in the Computer Lab.
    Microsoft Account setup.
    What Anti-Virus software to use?
    Why replace Kaspersky?
    Did anyone load Malwarebytes?
17 http://www.oakcg.org/Archive/COF-Meeting-2017-10-16.pdf

COF Meeting 2017-10-16 Slide Show
This is the COF PowerPoint presentation from the 10-16-2017 meeting.  It covers the following:
  • Discussion: How to delete unwanted text from forwarded email.
    Update on Computer Lab Kiosk Changes.
    How to save files to a flash drive.
    How to use Cut / Copy / Paste.
    How to open documents or execute files.
    How to get rid of pop-up ads.
    How to save, edit or delete your Internet favorites and bookmarks.
18 http://www.oakcg.org/Archive/COF-Meeting-2017-11-20.pdf

COF Meeting 2017-11-20 Slide Show
This is the COF PowerPoint presentation from the 11-20-2017 meeting.  It covers the following:
  • Discussion: Update on Computer Lab Kiosk Changes.
    How to get rid of pop-up ads.
    A review of "CCleaner".
    Google search and Google Chrome? What is the difference?
    How to manage Internet Browser favorites: What Internet browser do you use?  Internet Explorer, Google Chrome, Edge or something else?  Jim Harris will discuss the different methods to save, edit or delete your Internet favorites and bookmarks.
19 http://www.oakcg.org/Archive/COF-Meeting-2018-01-15.pdf

COF Meeting 2018-01-15 Slide Show
This is the COF PowerPoint presentation from the 01-15-2018 meeting.  It covers the following:
  • Discussion: Update on Computer Lab Kiosk Changes.
    How to get rid of pop-up ads.
    A review of "CCleaner".
    Google search and Google Chrome? What is the difference?
    How to manage Internet Browser favorites: What Internet browser do you use?  Internet Explorer, Google Chrome, Edge or something else?  Jim Harris will continue his discussion of the different methods to save, edit or delete your Internet favorites and bookmarks.
20 http://www.oakcg.org/Archive/COF-Meeting-2018-02-19.pdf

COF Meeting 2018-02-19 Slide Show
This is the COF PowerPoint presentation from the 02-19-2018 meeting.  It covers the following:
  • Discussion: How to get rid of Windows 10 pop-up ads.
    What to do when the Lab printer runs out of paper or ink.
    The correct way to restart the Lab computers.
    The ongoing effort to change the Lab class lesson plans.
    How to add an Internet icon to your desktop.
21 http://www.oakcg.org/Archive/COF-Meeting-2018-03-19.pdf

COF Meeting 2018-03-19 Slide Show
This is the COF PowerPoint presentation from the 03-19-2018 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    How to add an eMail Inbox icon to your Desktop.
    How to add a www.oakcg.org icon to your Desktop.
    A review of the training materials available in the Computer Group's "Starter" class.
    Discuss how to get rid of Windows 7 pop-up ads.
22 http://www.oakcg.org/Archive/COF-Meeting-2018-04-16.pdf

COF Meeting 2018-04-16 Slide Show
This is the COF PowerPoint presentation from the 04-16-2018 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    Discuss how to get rid of Windows 7 pop-up ads.
    A review of the training materials available in the Computer Group's "Intermediate" class.
    Continue the Chrome Browser Discussion.
     Importing/Exporting Favorites to/From Chrome Browser.
23 http://www.oakcg.org/Archive/COF-Meeting-2018-05-21.pdf

COF Meeting 2018-05-21 Slide Show
This is the COF PowerPoint presentation from the 05-21-2018 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    Did your deleted Gmail keep returning?  Jim Harris will discuss several solutions.
    Charles Williamson will discuss the upcoming Windows 10 Spring Update.
    A review of the training materials available in the Computer Group's "Spreadsheets" class.
    Jim Harris will discuss Google Cloud and Google Drive.  What are they and how to use them.
24 http://www.oakcg.org/Archive/COF-Meeting-2018-06-18.pdf

COF Meeting 2018-06-18 Slide Show
This is the COF PowerPoint presentation from the 06-18-2018 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    Charles Williamson will discuss the European Union General Data Protection Regulation"
    Jim Harris will discuss backing up your computer.
    A review of the training materials available in the Computer Group's "Word Processing" class.
25 http://www.oakcg.org/Archive/COF-Meeting-2018-09-17.pdf

COF Meeting 2018-09-17 Slide Show
This is the COF PowerPoint presentation from the 09-17-2018 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    Charles Williamson will review the procedures necessary to update Windows Store applications.
    Jim Harris will continue the discussion about backing up your computer.
    Zed Hrubec will discuss the procedure to increase the font size of all text appearing on the Windows Desktop and various menu displays.
26 http://www.oakcg.org/Archive/COF-Meeting-2018-10-15.pdf

COF Meeting 2018-10-15 Slide Show
This is the COF PowerPoint presentation from the 10-15-2018 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    Cliff Forster and Zed Hrubec discussed the new version of Gmail.
27 http://www.oakcg.org/Archive/COF-Meeting-2018-11-19.pdf

COF Meeting 2018-11-19 Slide Show
This is the COF PowerPoint presentation from the 11-19-2018 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    Continue the new Gmail discussion.
    Google Drive, Google Photo and the new "Backup and Sync".
    Printer ink and ink quality problems.
28 http://www.oakcg.org/Archive/COF-Meeting-2019-01-21.pdf

COF Meeting 2019-01-21 Slide Show
This is the COF PowerPoint presentation from the 01-21-2019 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    Zed Hrubec will discuss news about and the future direction of the Oak Crest Computer Group.
    Zed Hrubec will discuss current printer problems in the Crestview Computer Lab.
    Jim Harris will conduct a survey covering topics of interest to members of COF.
29 http://www.oakcg.org/Archive/COF-Meeting-2019-02-18.pdf

COF Meeting 2019-02-18 Slide Show
This is the COF PowerPoint presentation from the 02-18-2019 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    The future of COF.
    Jim Harris will review the procedures to save a Chrome Favorite web page link, saving a Chrome Desktop Favorite and a new Chrome Home page.
    Jim Harris will conduct a survey covering topics of interest to members of COF.
30 http://www.oakcg.org/Archive/COF-Meeting-2019-03-18.pdf

COF Meeting 2019-03-18 Slide Show
This is the COF PowerPoint presentation from the 03-18-2019 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    A review of the procedures to save a Chrome Favorite web page link, saving a Chrome Desktop Favorite and a new Chrome Home page.
31 http://www.oakcg.org/Archive/COF-Meeting-2019-05-20.pdf

COF Meeting 2019-05-20 Slide Show
This is the COF PowerPoint presentation from the 05-20-2019 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    A review of the COF Hardware / Software Survey taken several months ago.
    An introduction to the "OCV Resident Online Bill Payment System".
32 http://www.oakcg.org/Archive/COF-Meeting-2019-06-17.pdf

COF Meeting 2019-06-17 Slide Show
This is the COF PowerPoint presentation from the 06-17-2019 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    How to make a Screen Print, Save to a File and Print.
    Improve your vision by making the Mouse darker and larger.
    How to Magnify Your Screen For Better Vision.
33 http://www.oakcg.org/Archive/COF-Meeting-2019-10-21.pdf

COF Meeting 2019-10-21 Slide Show
This is the COF PowerPoint presentation from the 10-21-2019 meeting.  It covers the following:
  • Discussion: Review problems and questions from the audience.
    Windows Hot Keys – What are They and How to Use Them.
    The best practice for handling passwords. 
    Are you thinking about buying a new computer?  We will review suggestions for what to buy.
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Oak Crest Village Documents
1 Communication-With-Administration.doc
Communication with Oak Crest Village Administration:
For some time we have been communicating with Oak Crest Village administration about establishing an electronic link between the administration office and residents. The thought behind this is that opening a more rapid means of reaching our residents to convey urgent and important information makes sense as more and more of our new residents move in with their own computers. This is something that has been done in other Erickson communities. Only those residents who want to receive electronic messages would provide their Email address, No one is required to do this.

As of Friday, December 19, 2014, the following items are available by email:
  1. Catering/Acorn Pub events
  2. Coupons for on-campus stores
  3. Educational Opportunities
  4. General Services Notices
  5. Menus
  6. Monthly Calendar of Activities
  7. Notices from Administration
  8. Special Trips Calendar
  9. TV Studio Productions
2 Vial-of-Life-Form-As-Of-2010-06-29.doc
Vial-of-Life-Form (The Butter Dish form.)
Click on the link above to download a copy of the "Vial-of-Life-Form".
The File Download option menu will open. You have a choice of opening or saving the file. If you open the file with Microsoft Word the document will probably open in "Read Only" format. I recommend saving the file to your hard drive before opening in Word.
3 Resident Online Billing - User Guide

Resident Online Billing - Frequently Asked Questions
An Introduction to the Erickson Online Billing System.  A User Guide and FAQ "Frequently Asked Questions" page is included.
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Privacy
1 Telephone-Privacy.pdf
Telephone Privacy:
The above link contains a comprehensive list of measures you can take to opt out of telephone merchandising and solicitations.
2 FTC-Proposes-Do-Not-Track-List.doc
The FTC has proposed a 'Do Not Track' list for internet users.
It's no coincidence that you might see an ad for flights to Philadelphia on a music site after previously searching for just that flight on a travel website. It's called behavioral advertising, and the U.S. Government on Wednesday, 12/01/2010, took its biggest step yet toward regulating it.
The "Do Not Track" list would give consumers the option of keeping their Web surfing private. It has similar intent to the "Do Not Call" list that helped curb telemarketing phone calls.
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Searching
Searching
1 - - - Suggested Web Sites for Searching - - -
  1. Google - Site for General Searching (no Ads)

  2. Google - Site for Advanced Searching (no Ads)

  3. Bing - Site for Searching at Microsoft (some Ads)

  4. Yahoo - Site for Searching at Yahoo (many Ads)
2 Baltimore County Public Library
BCPL Web Site Search Instructions: Click on the "Find Info" Tab
3 http://www.askbobrankin.com
Ask Bob Rankin

Need expert tech support?  Ask Bob about Computers or the Internet!

Bob Rankin is a translator for the technology impaired -- a writer and computer programmer who enjoys exploring the Internet and explaining technology in plain English.
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Social Networking
Social Networking
Social Networking
Social Networking
1 Wikipedia: What is Facebook?
   - or -
Jump to http://www.facebook.com
Facebook:
Giving people the power to share and make the world more open and connected.
2 http://www.pcmag.com/article2/0,2817,2363178,00.asp
Facebook Privacy: 8 Ways to Protect Yourself
You want to use Facebook, but you also want to keep your private information from being spread all over the Internet. Most Facebook privacy settings default to Everyone, which means everyone on Facebook not just people you know. You can change this by going to Privacy Settings/Profile Information under the Account tab. You'll see options by each category, including Friends and Networks, Friends of Friends, and Only Friends.
To find out how, click on the link above or copy and paste it into the address bar of your browser.
3 Wikipedia: What is MySpace?
   - or -
Jump to http://www.myspace.com
Myspace:
MySpace is a technology company connecting people through personal expression, content, and culture. MySpace empowers its global community to experience the Internet through a social lens by integrating personal profiles, photos, videos, mobile, messaging, games, and the world's largest music community.
4 Wikipedia: What is Twitter?
   - or -
Jump to http://www.twitter.com
Twitter:
Twitter is a real-time information network powered by people all around the world that lets you share and discover what’s happening now.
5 http://justdelete.me
A directory of direct links to delete your account from web services.
Deleting accounts you've created on Facebook, MySpace, AOL, Classmates and elsewhere on the Web isn't always easy.  Here are the details on leaving many services behind.
6 Facebook_Manual.pdf
Facebook Manual:
A Facebook setup and how to use manual from Erickson Living / Oak Crest Village.
7 http://www.7tutorials.com/security-applications-facebook-norton-safe-web
Scan Facebook for suspicious links
Over the last year there have been many malware attacks on Facebook users. These suspicious links and apps will infect the user's timeline, messages, and even their friends' "walls." Norton offers a tool to help combat these threats, and it's very quick and easy to set up on your Facebook account.
8 http://www.pcmag.com/article2/0,2817,2393464,00.asp
12 Things You Should Know About Facebook Timeline:
We answer the top questions about the imminently non-optional Facebook feature.
9 http://www.oakcg.org/Archive/Facebook-Legacy-Contact.pdf
Facebook Legacy Contact:
How to assign a "legacy contact" in Facebook.  Better safe than sorry: give someone you trust the keys to your profile page in case the worst happens.
On the Facebook Security Settings page you can set a "My Legacy Contact".  A Legacy Contact is someone you choose to manage your account after you pass away.  They will be able to do things like pin a post on your Timeline, respond to new friend requests and update your profile picture.  On the same web page you can request your account be deleted after you pass away.
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Software
 - 
Financial
Software
 - 
Financial
1 CNN Web Site - Stock Quotes, (Example: General Electric Co)
Displays daily high, low, closing prices, volume, dividends, latest headlines, earnings, etc.
2 http://www.dividendinvestor.com
Find stock dividends (previous and current quarter), yield, company web site name, Declaration Date, Ex Date, Record Date, Payment Date, etc.
3 Calculate Cost Basis Changes
Covered Items:
  1. Stock Spinoffs
  2. Mergers (for all stock, all cash, or with "cash to boot"?)
  3. Splits
  4. Split-offs
  5. Stock Rights
  6. Class Action Claims
  7. Did you reinvest dividends?
  8. "Return of Capital" Payments?
  9. "Return of Principal" Payments?
  10. "Wash Sale" Rules
  11. Receive Distributions from a Limited Partnership?
  12. Tax Consequences
  13. and many others
4 Quicken-Problems-With-Panda.pdf
On June 10, 2015, problems were discovered with Panda Anti-Virus software.
If you use Quicken financial software, Panda may falsely quarantine file
“C:\PROGRAM FILES (X86)\QUICKEN\QW.EXE” as a virus.  This is a false positive.  The solution is to add the above file name to the Panda Exclusion List.  Instructions are included in the document.
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Software
 - 
Free
Software
 - 
Free
Software
 - 
Free
Software
 - 
Free
Software
 - 
Free
Software
 - 
Free
Software
 - 
Free
1 http://www.pcmag.com/article2/0,2817,2381528,00.asp
The Best Free Software:
From PC Magazine: Got Windows? These 208 free products (divided into 35 groups) are yours to download and install to help you with just about any computing job you can imagine.
2 http://www.pcmag.com/article2/0,2817,2428803,00.asp
Top 100 Web Sites:
Here are some of the hottest Web sites and Web trends of the year, plus some old favorites to enjoy.

Suggestions:
  1. http://www.filehippo.com
    There are a lot of great places where you can download freeware and shareware, but few focus like a laser on the good, useful stuff you need as well as FileHippo.com. Install its update checker to find out if your current software has a new version you missed.
    View dozens of software titles listing the most recent version number, some are free downloads.
  2. http://www.flickr.com
    Store and share photos
  3. http://www.google.com/docs/about
    Google Docs: Use Cloud Computing to share on-line documents, spreadsheets and presentations.
  4. http://www.kayak.com
    Kayak is the travel mega search to end all travel mega searches, drawing flight, car, and hotel deals from company sites and fellow aggregators, such as Expedia, Orbitz, Priceline, and Travelocity. If there's a travel deal to be had, you'll find it here.
  5. http://www.mint.com
    If you need help managing your finances, give Mint.com a try. This Intuit-owned site lets you keep track of your bank accounts, credit cards, loans, investments, and more, all in the same place. And best of all, the site is free to use.
  6. http://www.snopes.com
    The best "Urban Legends" Reference Pages
  7. http://www.wikipedia.org
    You would be hard-pressed to find a more complete compendium of information, with 16 million articles. And, as a number of recent studies have found, the site is surprisingly accurate - - - still, those footnotes are there for a reason.
  8. http://www.pcmag.com/article2/0,2817,2367778,00.asp
    If you want to keep these sites around to check out later, there is good news: PCMag.com created a downloadable installer that will add all 100 sites to your IE Favorites. Download and follow the setup instructions and you're all set!
3 http://www.microsoft.com/downloads/details.aspx?familyid=941b3470
DOCX extensions in MS Office before 2007:
Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats. Click on the link above to download the Compatibility Pack or copy and paste it into the address bar of your browser.
Overview:
Users of the Microsoft Office XP and 2003 - install all High-Priority updates from Microsoft Update before downloading the Compatibility Pack. By installing the Compatibility Pack in addition to Microsoft Office 2000, Office XP, or Office 2003, you will be able to open, edit, and save files using the file formats in newer versions of Word, Excel, and PowerPoint. The Compatibility Pack can also be used in conjunction with the Microsoft Office Word Viewer 2003, Excel Viewer 2003, and PowerPoint Viewer 2003 to view files saved in these new formats.
4 ReadMe: Qualys BrowserCheck FAQ Article
      - and -
Download Browser Add-On: https://browsercheck.qualys.com      < < < = = =  (The "Install" command button will be available after a 20 second delay.)
About Qualys BrowserCheck ©
Qualys BrowserCheck is a tool that scans your browser looking for potential vulnerabilities and security holes in your browser and its plugins. This tool will also help you fix the security issues discovered by the scan. The threat of browser-based data breaches is growing. The number of vulnerabilities in browser plugins is on the rise. Now is the time to be proactive about the security of your web browser.

Why is my browser insecure?
Your browser could be considered insecure for multiple reasons. Your browser installation could contain a software issue that makes it vulnerable to malicious activity. You could also be running an outdated version of the browser or its plugins.

What is the next step after a scan?
Scanning your browser with Qualys BrowserCheck is the first step towards securing your browser. The next step is to review the browser scan results and follow the recommended actions to get software updates and resolve security issues. When you're done making updates, click the Re-Scan button to scan your browser again and verify that your browser and its plugins are current and secure.

What items are detected by Qualys BrowserCheck?
The Qualys BrowserCheck tool checks your browser as well as browser plugins and add-ons to identify insecure and out-of-date versions that put you at risk. It also checks if your Windows operating system is supported by Microsoft. Microsoft security updates cannot be installed on unsupported operating system versions.

The following items are detected:
  1. Windows OS support expiration
  2. Browser version (IE 6.0+, Firefox 3.0+, Chrome 4.0+)
  3. Adobe Flash Player
  4. Adobe Reader 5.x and above (For Internet Explorer: Install Version 10 and ignore Version 9 errors or alerts)
  5. Adobe Shockwave Player
  6. Apple Quicktime
  7. Microsoft Silverlight
  8. Microsoft Windows Media Player
  9. Real Player
  10. Sun Java

For 64-bit Windows OS, BrowserCheck Plugin is supported only in 32-bit version of the Internet Explorer.  Javascript based scan is available in 64-bit Internet Explorer.

COF - Presentation of the Qualys BrowserCheck and Plug-ins

5 http://www.thefreecountry.com
Site: thefreecountry
Free Programmers', Webmasters' and Security Resources
Plus free compilers, source code libraries, web scripts, tutorials on many programming languages and tons of free information.
6 Skype_Instruction_Manual.pdf
Skype Instruction Manual:
A Skype setup and in-depth tutorial from Erickson Living / Oak Crest Village.
7 http://www.windirstat.info
WinDirStat is a disk usage statistics viewer and cleanup tool for Microsoft Windows.

On start up, the program reads the whole directory tree once and then presents it in three useful views:
  1. The directory list, which resembles the tree view of the Windows Explorer but is sorted by file/subtree size.
  2. The treemap, which shows the whole contents of the directory tree.
  3. The extension list, which serves as a legend and shows statistics about the file types.
Click this link to view an example of the WinDirStat Menu
Click this link to view an example of the WinDirStat Report
8 http://www.mozilla.org/en-US/thunderbird/features
Thunderbird is free, open source, e-mail software developed by the Mozilla Foundation.
Mozilla Thunderbird is a fully featured, secure and very functional email system. It lets you handle mail efficiently and with style, and Thunderbird filters away junk mail too.
9 https://www.google.com/chrome
Google Chrome is free and in some cases works better than Edge in Windows 10.  It is available for Windows 7, 8, 8.1 and 10 Operating Systems.
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Software
To
Purchase
Software
To
Purchase
Software
To
Purchase
Software
To
Purchase
1 http://www.jetico.com/solutions/by-need/wiping
For Purchase: Hard Drive Scrubbing Program:
Occasionally you want to delete all of the information on the hard drive.  Here is a link to a program.  To donate or recycle your hard drive, first remove all of your personal data.  Simply deleting your files and formatting the hard drive is not enough, so consider using a utility such as BCWipe to scrub the hard drive.  All wiping schemes are available with a valid license.
2 http://www.pcmag.com/article2/0,2817,2371043,00.asp
Iolo System Mechanic 14:
If sluggish PC performance is giving you the blues, you'd do well to invest in System Mechanic 14, a utility suite designed to blow the virtual dust out of worn machines by repairing the registry, defragging the hard drive, and eliminating files that stymie snappy performance.
3 http://www.avanquest.com
PowerDesk Pro 9:
The Ultimate File Manager for Windows!

Features:
  1. Advanced File Finder
  2. Multi-Pane File Viewer
  3. Easy FTP Utility & Support
  4. Hard Drive Indexing
  5. Search Emails & Attachments
  6. Color Code Files & Folder
  7. For Windows XP, Vista, 7 & 8.1 computers
Cost: $39.95 (download) (add CD for $9.95)

Reviews:
  1. PC Upgrade Magazine: "25 Best Utilities for Maximum Performance"
  2. Columbia Daily Tribune Business Section: "Long ago, PowerDesk officially landed a permanent spot on my short list of must-have software. Avanquest seals the deal with PowerDesk Pro, the most fun you can have being productive on your computer. This one is excellent in every imaginable way."
  3. Lincoln Spector, PC World.com: "PowerDesk Pro, the file manager that Microsoft Windows Explorer ought to be."
PowerDesk Setup Suggestions:  PowerDesk-Setup-Tips.doc
4 http://www.pcmag.com/article2/0,2817,2387017,00.asp
5 Essential Microsoft Office 2010 Tips for Everyone:

Love it or hate it, Microsoft Office is here to stay. Word, Excel, PowerPoint, and even now Outlook, have become de facto software across most industries, as well as in education, government, and non-profit organizations, too. The problem with software that becomes a standard is that many people learn only what they need to know to get by day to day. When it's time to expand their skill set and savvy, they find workarounds using tricks they already know.

See the entire list of Microsoft Office Tips:
  1.   5 Essential Microsoft Office 2010 Tips for Everyone
  2. 15 Essential Microsoft Word 2010 Tips for Beginners
  3. 10 Essential Microsoft Excel 2010 Tips for Beginners
  4. 14 Essential Microsoft Outlook 2010 Tips for Beginners
  5. 14 Essential Microsoft Excel 2010 Tips for Intermediate Users
  6. 10 Essential Microsoft Word 2010 Tips for Advanced Users
  7.   5 Essential Microsoft Excel 2010 Tips for Advanced Users
  8.   8 Essential Microsoft Outlook 2010 Tips for Intermediate and Advanced Users
  9.   9 Essential Microsoft PowerPoint 2010 Tips
  10. 10 Essential Microsoft Access 2010 Tips for Beginners
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Trouble
Shooting
and
Neat Stuff
Trouble
Shooting
and
Neat Stuff
Trouble
Shooting
and
Neat Stuff
Trouble
Shooting
and
Neat Stuff
Trouble
Shooting
and
Neat Stuff
1 General:

How to troubleshoot on your own:
Many of these links are from PC Magazine Today's Tip: Troubleshoot Like A Pro, of 11/24/08. The links access a very rich collection of tips that cover a wide range of subjects and serve as a very useful reference.  Simply click on the link of interest. Rarely does a call to tech support "teach a man to fish." Heck, often enough, you don't even get a fish out of it. Why not learn to be your own support tech?

Neat Stuff:
Many of the articles below include tips and tricks that will help you use your computer to its maximum potential while staying out of trouble.
Troubleshoot Like a Pro
Tips, Solutions & How To's from PCMag_com
2 Operating Systems:
32 Vs. 64-bit: What's the Bottom Line?
Controlling Defragmentation in Vista
OS Wars: The Battle for Your Desktop
Video Tech Tips: Add Extra Clocks in Vista
Tweaking SendTo in Vista
View all Operating Systems
Paul Moxley: Backing Up Before Setting Up A New System
Make a checklist of files and settings that must be backed up and then later restored on the new operating system.
Paul Moxley: Transferring files to a flash drive from a PC
How to save files on a USB flash drive.
How to Create and Use a Restore Point for the Windows Operating System

Create a Restore Point

How to Use a Restore Point To Recover Your System

Frequently Asked Questions about System Restore

How to use the "System File Checker" Command (SFC) in Windows Vista and Windows 7
SFC-Command.doc
How to find a lost cursor using the CTRL key.
Finding a Lost Cursor
3 Office Applications:
Create Personalized Documents with Mail Merge
AutoCorrect and AutoText in Word 2007
Secure Your Word Docs
Give Your Charts a Makeover
How to Sort by Birthday in Excel
Sort on More Than Three Columns
Renaming Excel Rows and Columns
Making Choices in Excel
View All Office Applications
4 Browsers:
Wheeling Through History
DL-TV: Firefox Extensions
Print and Transfer Bookmarks
Tune Up Firefox for Research
Which Browser is Best? Chrome vs. Firefox vs. Internet Explorer
Blog Article: IPv4 Exhaustion Around Feb 11th, 2011
What-is-Browser-Cache.pdf
5 Hardware:
Extend Your Laptop's Life With These Tweaks
Graphics Memory Not Registering?
Rescue a crashed PC
Not all crashed PCs are the same. Typically, there's no one pat reason or cause. In other words, it can be many things. Here is a rundown of the solutions for these issues, from basic fixes to tackling the dire straits of a totally dead hard drive. No matter what your PC's crashed condition, be it a soft or hard crash, we hope to get you back to a working state.
6 http://www.pcmag.com/slideshow/story/262550/how-to-fix-your-wireless-internet-connection-problems
How to fix your wireless internet connection problems:
Without question, your router is one of the most useful and convenient tech devices you own. But many of you probably view it as one of the biggest sources of frustration, anxiety, and downright anger. The fact is, setting up a home router-and keeping it running-is still more complicated and demanding of tech knowledge than the average user would like it to be. This article covers a step-by-step process to repair your router connection.
7 Using-the-Command-Line-Utility.doc
Command Line Utility:
Many computer users never use the Command Line Utility.  Learning how to use it successfully can lead to some interesting stuff.  For example: Display Your Current TCP/IP Settings.
8 Backing-Up-Your-Computer
Backing Up Your Computer:
Why and How to Back-Up Files & Folders.  The PowerPoint presentation from the COF meeting of March 20, 2017.

Are you Backing up your Computer?
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Viewers
1 Microsoft Word Document Viewer
Download and Install the Microsoft Word Document Viewer:
If you DO NOT have Microsoft Word installed on you computer you can download and install this viewer to display files with a ".doc" or ".docx" file extension.
2 Microsoft PowerPoint Presentation Viewer
Download and Install the Microsoft PowerPoint Presentation Viewer:
If you DO NOT have Microsoft PowerPoint installed on you computer you can download and install this viewer to display files with a ".ppt" or ".pptx" file extension.
3 Microsoft Excel Spreadsheet Viewer
Download and Install the Microsoft Excel Spreadsheet Viewer:
If you DO NOT have Microsoft Excel installed on you computer you can download and install this viewer to display files with a ".xls" or ".xlsx" file extension.
4 Download Adobe Reader now for a free ".pdf" Extension Viewer
To view statements online in PDF format, you will need Adobe Reader software.  If you don’t have Adobe Reader installed on your computer, you can Download Adobe Reader for free now.
5 Go Here to Find More Viewer Help
Read This If You Click On a Document in the Resource Library and Nothing Happens
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Windows XP
Windows XP
Windows XP
1 Windows XP was released for retail sale on October 25, 2001
Windows XP, Service Pack 3, All Editions, Extended Support Ends: April 8, 2014

Read ZD-Net Article:  How-long-will-Microsoft-support-XP-Vista-and-Windows-7.doc
http://windows.microsoft.com/en-us/windows/xp-downloads#2TC=powertoys
PowerToys for XP:
PowerToys add fun and functionality to the Windows experience. What are they? PowerToys are additional programs that developers work on after a product has been released. Note: We take great care to ensure that PowerToys work as they should, but they are not part of Windows and are not supported by Microsoft. For this reason, Microsoft Technical Support is unable to answer questions about PowerToys. PowerToys are for Windows XP only and will not work with Windows Vista.
Important: If you installed PowerToys prior to April 23, 2002, you must uninstall your old PowerToys before installing the versions available here.
2 http://support.microsoft.com:80/default.aspx?scid=kb;en-us;q302894
and
http://support.microsoft.com/kb/308422
Backup Utility for Windows XP Home Edition:
Above is an excerpt from the Microsoft Help and Support site of 5/3/09. It describes how to install Backup from the Windows XP Home Edition CD-ROM. The Backup utility helps you protect your data if your hard disk stops working or your files are accidentally erased. With Backup, you can create a copy of all the data on your hard disk, and then archive it on another storage device, such as a removable hard disk or a tape. The Backup utility is not included in the default installation of Windows XP Home Edition. Therefore, to use Backup, you have to install it manually.

To manually install the Backup utility, follow these steps:
  1. Put the Windows XP Home Edition CD in the CD Drive.
  2. Double-click the Ntbackup.msi file in the following location to start a wizard that installs Backup:
    CD drive:\VALUEADD\MSFT\NTBACKUP
  3. When the installation wizard is finished, click Finish.  If the wizard completed the installation, the program was successfully installed and you can now use the Backup utility.
3 http://www.pcmag.com/article2/0,2817,2361485,00.asp
Microsoft: IE9 Won't Support Windows XP
Windows XP users will not be able to run Internet Explorer 9. Users trying to run IE9 will receive the following dialogue box: "Windows Internet Explorer 9 isn't supported by any operating system earlier than Windows Vista SP2."
4 How To Find What Windows XP Service Pack is Installed
How To Find What Windows XP Service Pack is Installed

Warning:

Because Windows XP, Service Pack 3, All Editions, Extended Support Ends April 8, 2014,
you must make sure your Windows XP computer has Service Pack 3 installed before that date.
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Windows Vista
Windows Vista
1 Windows Vista was released for retail sale on January 30, 2007
Windows Vista, Service Pack 2, Consumer Editions, Mainstream Support Ends: April 11, 2017
http://windows.microsoft.com/en-US/windows-vista/Windows-Sidebar-and-gadgets-overview
Windows Vista - Sidebar and gadgets:
Gadgets are mini programs that give you information at a glance and provide access to frequently used tools. Windows Sidebar helps you to organize your gadgets.
See how they work in Windows Vista.
Click on the link above or paste it into the address bar of your browser.
2 http://windows.microsoft.com/en-US/windows-vista/Change-TCP-IP-settings#1TC=windows-vista
How to Change Windows Vista TCP/IP settings:

When you read the directions in the above web page, the writer assumes you are starting the "Control Panel" operation from the "Control Panel Home View" with large icons.

Example of: Local Area Connection Properties
Local-Area-Connection-Properties-IPv4-Line-Selected-2012-02-13.jpg
Example of: Static IP Address
ipconfig-with-192-168-1-109---Current.jpg
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Windows 7
Windows 7
Windows 7
Windows 7
Windows 7
Windows 7
Windows 7
Windows 7
1 Windows 7 was released for retail sale on October 22, 2009
Windows 7, Consumer Editions, Extended Support Ends: January 14, 2020
http://www.pcmag.com/article2/0,2817,2357663,00.asp
Your Guide to Windows 7:
Whether you got a new PC loaded up with Windows 7 or you got Windows 7 DVDs to upgrade an existing PC, you should read this roundup of key stories to help you get started with the new operating system.  Click on the link above to read the full report.
2 http://www.pcmag.com/article2/0,2817,2367223,00.asp
50 Ways to Make the Most of Windows 7:
Microsoft’s latest OS is rich in features and performance, but there's always room for improvement.  Try these tips to optimize your system.  If you have a Windows 7 system, you know that there's a lot to like about Microsoft's newest OS, but no OS is perfect; there are nips and tucks that can improve it.  This collection of tips and tricks can help boost the speed of your Win 7 system, make it more secure, improve its look, customize it, and much more.
Click on the link above or paste it into the address bar of your browser.
3 http://www.pcmag.com/article2/0,2817,2369971,00.asp
Windows 7: The Top 10 Hidden Features
  1. God Mode (270 configurable options) (also works with "Vista 32 bit", not "Vista 64 bit")
    ⊗ New foldler name ===>>>     GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}
  2. Enhanced Calculator
  3. WordPad's File Support (Save AS function for OpenDocument Text files plus .docx)
  4. Reliability Monitor
  5. Problem Steps Recorder (Send a Zip file of problem screenshots through email)
  6. Power Efficiency Report
  7. Pin Folders to the Taskbar
  8. Wipe Free Disk Space
  9. "Virtual" Wi-Fi
  10. Hotkey a Window between Monitors
4 Turn-On-Off-Windows-Live-Messenger.doc
Windows 7: Windows Live Messenger (Turn On or Off)
5 http://windows.microsoft.com/en-US/windows7/products/features/windows-xp-mode
How to Install and use Windows XP Mode in Windows 7
6 http://windows.microsoft.com/en-US/windows7/help/getting-started
Getting Started with Windows 7:
This site contains videos and articles covering the following:
  1. Get to know Windows 7
    1. What is Windows 7?
    2. What's new in Windows 7?
    3. How to get Windows 7
    4. Take a tour
    5. What's new with the Start menu?
    6. What's new with the taskbar?
    7. What's new with the Windows desktop?

  2. Install, upgrade, activate
    1. Installing and reinstalling Windows
    2. Upgrading from Windows XP to Windows 7
    3. Upgrading from Windows Vista to Windows 7
    4. Activate Windows on this computer
    5. Register Windows 7

  3. First-week checklist
    1. Connect to the Internet
    2. Transfer files and settings from another computer
    3. Protect your computer from security threats
    4. Create user accounts
    5. Set up a home network
    6. Set up a wireless network
    7. Set up Parental Controls
    8. Schedule automatic backups

  4. Install programs
    1. Install a program
    2. Get help with program compatibility problems
    3. Make older programs run in Windows 7
    4. Looking for Windows Mail?
    5. Trying to download Outlook Express?
    6. Get e-mail, calendar, photo, and video programs for Windows 7
    7. Uninstall or change a program

  5. Set up hardware
    1. Install a USB device
    2. Install a printer
    3. Get help with hardware compatibility problems
    4. What to do when a device isn't installed properly
    5. Install, view, and manage your devices
    6. Automatically get recommended drivers and updates for your devices
    7. How can I decide which drivers are safe to install?

  6. Personalization
    1. Overview: Personalizing your computer
    2. Change your desktop background (wallpaper)
    3. Use or change a screen saver
    4. Change computer sounds
    5. Make the text on your screen larger or smaller
    6. Choose a picture for your user account and Start menu
    7. Customize desktop gadgets
7 http://windows.microsoft.com/en-us/windows7/help/videos/windows-xp-vs-windows-7#tab=compare
Compare Windows XP and Windows 7
8 http://www.sevenforums.com/tutorials/281-desktop-background-change.html
How To Change Desktop Background Wallpaper:
This will show you how to change your desktop background to a wallpaper picture (image), solid color, or slideshow of your choice in Windows 7.
9 http://windows.microsoft.com/en-US/windows7/Change-TCP-IP-settings
How to Change Windows 7 TCP/IP settings:

When you read the directions in the above web page, the writer assumes you are starting the "Control Panel" operation from the "Control Panel Home View" with large icons.
10 W7-Show-Extensions-For-Known-File-Types.htm
How to Show Windows 7 File Extensions:

Some changes to the default settings of the computer are essential if you are to understand what it is doing.  You need to change three Windows 7 defaults in order to understand how programs work and files are used.  After installation, Windows 7 is set to hide file extensions and menus and to not display "hidden" folders.  You want to modify these settings to display this information.
11 Windows 7 Update Not Working, Stuck at Checking for Updates [Solved]
If you’re stuck on or frozen at the "Checking for Updates" message when you try to update Windows 7, don’t worry.  Many Windows 7 users are able to solve it with one of the solutions in the above web page.  You may not have to try them all; just work your way down until you find the one that works for you.
12 Disable Windows 7 Pop-Up Ads
How to use the Windows 7 Pop-up Blocker.
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Windows
8 and 8.1
Windows
8 and 8.1
1 Windows 8 was released for retail sale on October 26, 2012
Windows 8.1 was released for retail sale on October 17, 2013
Windows 8.1, Consumer Editions, Extended Support Ends: January 10, 2023
http://www.extremetech.com/computing/96431-demystifying-windows-8-changes-additions-and-features
Demystifying Windows 8's Changes, Additions, and Features

Very good summary of Windows 8 features.  Note that the increased security features will give us the same protection we now get with the WSS and the Reset and Refresh functions could replace Acronis.  Boot up will be much faster, but W 8 is intended not to be turned off but to hibernate.  It remains to be seen what version of W 8 will allow to use flash drives as bootable W 8 installations.  There may be a tremendous potential there for our instruction, if each student could carry their own bootable set of instruction materials on their flash drive.  That is the good part. 
2 Complete guide to using Windows 8.doc
Complete Guide to Using Windows 8"

Microsoft's newest operating system has a whole new interface and loads of new features.  Here are CNET's © best tips for getting up to speed quickly and getting the most out of Windows 8.
3 W8-Show-Extensions-For-Known-File-Types.htm
How to Show Windows 8 File Extensions:

Some changes to the default settings of the computer are essential if you are to understand what it is doing.  You need to change three Windows 8 defaults in order to understand how programs work and files are used.  After installation, Windows 8 is set to hide file extensions and menus and to not display "hidden" folders.  You want to modify these settings to display this information.
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Windows 10
Windows 10
Windows 10
1 Windows 10 was released as a free upgrade for Windows 7 and 8.1 on July 29, 2015
Windows 10 Consumer Editions, Extended Support Ends: October 14, 2025
How-to-Add-Internet-Explorer-Browser-Shortcut-to-Windows-10.pdf
This site contains the instructions needed to add the Internet Explorer browser to a new Windows 10 installation.
2 How to Show Hidden File Extensions in Windows 10
How to show hidden file extensions in Windows 10.
3 Windows 10 Change Privacy Settings
Starter Guide to Changing Windows 10 Privacy Settings:

Windows 10 Privacy Settings you need to change right now.  Does Windows 10 really include a keylogger?  The answer is NO!  This rumor and more are covered in the recommended web sites.
4 Windows 10 Programs Compatibility Review
Programs that work and don't work in Windows 10.
5 Disable Windows 10 Pop-Up Ads
How to use the Windows 10 Pop-up Blocker.
6 How-To-Update-Windows-Store-Apps.pdf
How to Update Windows Store Apps
7 Buying-A-New-Computer.pdf
How to buy a new computer.  What you need to do before going to the store.
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All Windows Operating Systems
1 Creating and Using a Rescue Disk For Windows XP through Windows 10
Creating and Using a Rescue Disk:
A review of Zed's PowerPoint Presentation on Creating and Using a Rescue Disk from the
COF meeting of Feb 15, 2016.
2 COF-Operating-System-Survey-2015-10-19.pdf
Operating System Survey:
A summary of the OS Survey taken during the COF meeting on October 19, 2015.
3 CG-Knowledge-and-Interest-Survey-Results-2016-01-18.htm
CG Only: Knowledge and Interest Survey Results
4 COF-NotCG-Knowledge-and-Interest-Survey-Results-2016-01-18.htm
COF, Not CG: Knowledge and Interest Survey Results
5 CG-Knowledge-and-Interest-Survey-Results-2016-03-21.htm
CG Knowledge and Interest Survey Results With Individual Question Explanations
6 How-To-Use-The-Task-Manager.pdf
How To Use The Task Manager
7 Computer-Group-Survey-Report-2016-August.htm
Computer Group Survey of Computer Software and Hardware Use August, 2016


Date / Time: Resource Library Last Updated - - - Reason for Resource Library Update - - -
Saturday, September 18, 2010 11:07:55 Resource Library Page installed for first 2010/2011 COF meeting, 09/20/2010
Monday, January 18, 2016 08:53:02 <–  Updated All Windows Operating Systems Article:
CG Only: Knowledge and Interest Survey Results
Monday, January 18, 2016 09:22:25 Updated All Windows Operating Systems Article:
COF, Not CG: Knowledge and Interest Survey Results
Wednesday, January 20, 2016 09:41:08 <–  Added the Baltimore County Public Library to Erickson Link Web Page
Tuesday, February 23, 2016 11:11:41 <–  Updated All Windows Operating Systems Article:
CG Knowledge and Interest Survey Results
With Individual Question Explanations
Saturday, April 16, 2016 14:36:58 Added to All Windows Operating Systems Section "How To Use The Task Manager"
Sunday, May 01, 2016 08:46:22 <–  Added to Computer Security Section
"How to Remove Malware From Your PC.  A review."
Sunday, May 01, 2016 11:18:36 Added to Windows 10 Section:
What is the last date you can download the free version of Windows 10?
Sunday, May 08, 2016 14:00:45 Added new "Searching" Section: Suggested Searching web sites.
Sunday, May 08, 2016 14:00:45 Added new "Searching" URL:
Ask Bob Rankin!
Bob Rankin is a translator for the technology impaired -- a writer and computer
programmer who enjoys exploring the Internet and explaining technology
in plain English.
Monday, September 19, 2016 07:15:35 <–  Updated All Windows Operating Systems Article:
Computer Group Survey of Computer Software and Hardware Use August, 2016
Tuesday, October 11, 2016 06:42:34 <–  Added to the Software Free Section: Download Google Chrome
Wednesday, October 12, 2016 11:44:43 Added to the Trouble Shooting Section: What is Browser Cache and how to clear it.
Friday, November 18, 2016 10:52:37 Added to the Trouble Shooting Section: How to find a lost cursor.
Monday, January 16, 2017 07:27:19 <–  Added the PowerPoint Presentation from the COF meeting of January 16, 2017.
Saturday, February 18, 2017 14:39:41 <–  Added the PowerPoint Presentation from the COF meeting of February 20, 2017.
Monday, March 20, 2017 07:46:53 <–  Added the PowerPoint Presentation from the COF meeting of March 20, 2017.
Monday, March 20, 2017 08:04:44 Added the Files & Folders Back-Up Presentation
from the COF meeting of March 20, 2017.
Friday, April 14, 2017 08:38:13 <–  Added the PowerPoint Presentation from the COF meeting of April 17, 2017.
Friday, April 14, 2017 09:13:24 Updated the Troubleshooting Section:
"How to Create a Restore Point" and
"How to use a Restore Point to recover your system".
Wednesday, April 19, 2017 08:23:22 <–  Added to the Internet Section:
How to Export / Import Internet favorites between
Internet Explorer, Microsoft Edge and Google Chrome browers.
Wednesday, April 19, 2017 09:21:26 Added to the eMail Section: Delete unwanted Gmail by creating a filter.
Friday, April 21, 2017 09:51:18 Added to the eMail Section: Delete unwanted Yahoo eMail by creating a filter.
Tuesday, April 25, 2017 08:57:58 Added to the eMail Section: Delete unwanted AOL eMail by creating a filter.
Tuesday, April 25, 2017 09:09:49 Added to the Web Page Header Section: Explain the phrase "Hover the Mouse".
Thursday, May 18, 2017 07:36:06 <–  Added the PowerPoint Presentation from the COF meeting of May 15, 2017.
Monday, May 22, 2017 05:46:10 Added to Computer Security Section
Password management, Last Pass, and security questions
Friday, June 16, 2017 08:39:39 Added the PowerPoint Presentation from the COF meeting of June 19, 2017.
Friday, June 16, 2017 08:56:43 Changed the Computer Security Section:
Updated 'Malwarebytes' document in Library.
Saturday, September 16, 2017 08:14:18 <–  Added the PowerPoint Presentation from the COF meeting of Sept 18, 2017.
Tuesday, October 10, 2017 05:48:34 <–  Added the PowerPoint Presentation from the COF meeting of Oct 16, 2017.
Monday, October 16, 2017 06:16:45 Added to the Internet Section: How to Manage Internet Browser Favorites
Monday, October 16, 2017 11:57:52 Added to the Windows 7 Section:
Windows 7 Update Not Working, Stuck at Checking for Updates [Solved]
Sunday, November 19, 2017 09:46:50 <–  Added the PowerPoint Presentation from the COF meeting of Nov 20, 2017.
Sunday, January 14, 2018 14:32:34 <–  Added the PowerPoint Presentation from the COF meeting of Jan 15, 2018.
Sunday, February 18, 2018 09:04:09 <–  Added the PowerPoint Presentation from the COF meeting of Feb 19, 2018.
Monday, February 19, 2018 07:48:58 Added the Internet document:
How to add an IE and Microsoft Edge Icon to Your Desktop.
Sunday, March 18, 2018 08:18:45 <–  Added the PowerPoint Presentation from the COF meeting of Mar 19, 2018.
Monday, March 19, 2018 08:43:11 Added the Internet document:
How to Add Chrome Icons for eMail and www.oakcg.org to Your Desktop
Friday, April 13, 2018 10:25:46 <–  Updated the Internet document: How to manage Google Chrome Bookmarks?
Saturday, April 14, 2018 14:22:09 Added the Internet document: Update Chrome To Latest Version
Sunday, April 15, 2018 13:17:41 Added the Internet document:
Importing and Exporting Bookmarks to and From the Chrome Browser
Monday, April 16, 2018 08:15:48 Added the PowerPoint Presentation from the COF meeting of April 16, 2018.
Wednesday, May 02, 2018 11:16:29 <–  Added the Windows 7 document: Disable Windows 7 Pop-Up Ads
Wednesday, May 02, 2018 11:45:16 Added the Windows 10 document: Disable Windows 10 Pop-Up Ads
Tuesday, May 08, 2018 08:25:26 Added to Computer Security Section:
12 Simple Things You Can Do to Be More Secure Online
Friday, May 18, 2018 12:18:16 Added to eMail Section: Load a new version of Gmail.
Friday, May 18, 2018 12:25:45 Added to eMail Section: Why Does My Deleted Gmail Come Back?
Saturday, May 19, 2018 13:30:51 Added the PowerPoint Presentation from the COF meeting of May 21, 2018.
Monday, May 21, 2018 06:36:36 Added to General Interest Section: Google Cloud and Google Drive.  What are they?
Friday, June 15, 2018 07:10:51 <–  Added the PowerPoint Presentation from the COF meeting of June 18, 2018.
Thursday, June 21, 2018 11:55:31 <–  Added to Security Section:
GDPR - (General Data Protection Regulation) Information
Sunday, September 16, 2018 07:31:26 Added to Computer Training Section: What is My User Profile Name?
Sunday, September 16, 2018 18:11:34 Added the PowerPoint Presentation from the COF meeting of September 17, 2018.
Monday, September 17, 2018 09:12:52 Added to Security Section: How to Back-Up Your Computer
Sunday, September 30, 2018 12:59:40 <–  Added to Windows 10 Section: How to Update Windows Store Apps
Sunday, October 14, 2018 13:26:41 Added the PowerPoint Presentation from the COF meeting of October 15, 2018.
Saturday, November 17, 2018 07:54:00 <–  Added to Security Section:
Google Chrome to Warn You About Shady Subscription Pages
Saturday, November 17, 2018 08:29:13 Added to Security Section:
FCC to Carriers: Adopt Anti-Robocall System by 2019 or Else.
Sunday, November 18, 2018 18:22:26 Added the PowerPoint Presentation from the COF meeting of November 19, 2018.
Thursday, January 17, 2019 12:30:49 <–  Added the PowerPoint Presentation from the COF meeting of January 21, 2019.
Friday, January 18, 2019 10:53:03 Added the General Interest Article: Worldwide Browser Market Share
Monday, January 21, 2019 09:55:59 Added the General Interest Article: COF Computer Usage Survey
Sunday, February 17, 2019 14:01:26 <–  Added the PowerPoint Presentation from the COF meeting of February 18, 2019.
Monday, February 18, 2019 04:22:52 Added to Computer Training Section:
Save Chrome and Desktop Favorites, and new Chrome Home page.
Monday, March 18, 2019 08:58:43 <–  Added the PowerPoint Presentation from the COF meeting of March 18, 2019.
Sunday, May 19, 2019 11:46:47 <–  Added the PowerPoint Presentation from the COF meeting of May 20, 2019.
Sunday, May 19, 2019 12:01:01 Added to the Oak Crest Village Documents Section:
Erickson On-Line Bill Payment System
Wednesday, June 12, 2019 07:44:58 <–  Added to the Tips Page: How to make a Screen Print, Save to a File and Print
Friday, June 14, 2019 14:49:40 Added to the Hardware Section:
Improve your vision by making the Mouse darker and larger.
Sunday, June 16, 2019 11:31:23 Added to the Hardware Section:
How to Magnify Your Screen For Better Vision.
Sunday, June 16, 2019 12:10:51 Added the PowerPoint Presentation from the COF meeting of June 17, 2019.
Monday, June 17, 2019 07:47:18 Added to the eMail Section: How to Magnify Chrome and Gmail For Better Vision?
Friday, October 11, 2019 08:00:27 <–  Added to the Computer Training Section:
Windows Hot Keys.  What are they and how to use them.
Sunday, October 13, 2019 15:32:22 Added to the Computer Security Section: Best Password Practices
Sunday, October 20, 2019 11:23:56 Added to the Windows 10 Section: Buying a New Computer
Monday, October 21, 2019 06:38:15 Added the PowerPoint Presentation from the COF meeting of Oct 21, 2019.
  <– Indicates the first addition after a COF meeting.


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